Categorize salespeople or severs according to their effectiveness Essay

Categorize salespeople or severs according to their effectiveness - Essay Example Having their own agenda includes socialization with constant, unauthorized visits by friends and associates, thereby forgetting about the needs of their tables. Also, grossly incompetent servers eat off of customers plates and spit in customers food when angry at patrons. Such a server can be recognized easily, as the tips they receive are virtually non-existent. The second classification is mediocre, meaning that a server in this category provides basic service expectations, but never going the extra proverbial mile. A waiter or waitress in this category routinely wears improper shoes for the job, always needing to rest. A mediocre server often drops food orders off the tray and is, by nature, clumsy. Forgetting to fill condiment bottles, thus leaving customers with no ketchup or mustard, is a primary element of mediocre service potential. Such servers receive low tips, tending to illustrate that a person in this category must improve. A satisfactory server provides the bare minimum of what is expected in their role of server, generally getting everything correct, rarely making mistakes such as ordering the wrong customer meals or participating in unauthorized social visitation. A satisfactory server wears the proper uniforms everyday on the job, refuses to engage in potentially negative romantic relationships with co-workers, and does not argue with superiors. Satisfactory servers generally provide a quality dining experience for customers, which can be measured by a fair receipt of tips. Finally, a stellar performer goes above and beyond their expectations, volunteering for additional workload and overtime, never forgets to fill condiment bottles, and always creates an accurate final bill for exiting patrons. Such a server maintains a quality sense of humor and is able to build camaraderie between themselves and their dining parties. A server